How much does a Customer Retention Representative III make in Boston, MA? The average Customer Retention Representative III salary in Boston, MA is $48,353 as of June 28, 2020, but the range typically falls between $41,876 and $54,984. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Retention Representative III
Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. To be a Customer Retention Representative III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2020 Salary.com)... View full job description
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Customer Retention Representative III do?
Customer Retention Representative III in Allentown, PA
Requires a Bachelor's Degree in Business or Liberal Arts or equivalent related experience in Marketing and/or Sales.
March 18, 2020
Attend all pertinent training sessions as needed to maintain a very high level of product knowledge and of emerging advertising and digital industry trends.
March 24, 2020
Customer Retention Representative III in Alpine, UT
Provide detailed notes and documentation for each customer interaction.
Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline.
Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative III in Boston, MA. The base salary for Customer Retention Representative III ranges from $41,876 to $54,984 with the average base salary of $48,353. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $46,065 to $64,770 with the average total cash compensation of $54,409.