How much does a Customer Retention Representative III make in Brockton, MA? The average Customer Retention Representative III salary in Brockton, MA is $46,395 as of June 28, 2020, but the range typically falls between $40,181 and $52,758. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $40,181 10% $34,523 90% $58,551 75% $52,758 $46,395 50%(Median)
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Job Description for Customer Retention Representative III

Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. To be a Customer Retention Representative III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Customer Retention Representative III in Brockton, MA
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Robert Barton, Chief Operating Officer
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
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Average Base Salary

Core compensation

 
 
 
40181
52758
46395

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44200
62147
52206
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative III in Brockton, MA. The base salary for Customer Retention Representative III ranges from $40,181 to $52,758 with the average base salary of $46,395. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,200 to $62,147 with the average total cash compensation of $52,206.
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40181
52758

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Customer Retention Representative III Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Customer Retention Representative III: Customer Support, Customer Service Monitoring Software, Customer Complaint Resolution, Escalation Management ...More

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Salary estimation for Customer Retention Representative III at companies like : CAFEPRESS INC, LIQUIDITY SERVICES INC, OVERSTOCK.COM, INC