How much does a Customer Retention Representative III make in Brockton, MA? The average Customer Retention Representative III salary in Brockton, MA is $46,395 as of June 28, 2020, but the range typically falls between $40,181 and $52,758. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Retention Representative III
Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. To be a Customer Retention Representative III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2020 Salary.com)... View full job description
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Customer Retention Representative III do?
Customer Retention Representative III in Allentown, PA
Requires a Bachelor's Degree in Business or Liberal Arts or equivalent related experience in Marketing and/or Sales.
March 18, 2020
Attend all pertinent training sessions as needed to maintain a very high level of product knowledge and of emerging advertising and digital industry trends.
March 24, 2020
Customer Retention Representative III in Alpine, UT
Provide detailed notes and documentation for each customer interaction.
According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative III in Brockton, MA. The base salary for Customer Retention Representative III ranges from $40,181 to $52,758 with the average base salary of $46,395. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,200 to $62,147 with the average total cash compensation of $52,206.