How much does a Customer Retention Representative III make in Chicago, IL? The average Customer Retention Representative III salary in Chicago, IL is $46,296 as of May 27, 2021, but the range typically falls between $40,092 and $52,650. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $40,092 10% $34,445 90% $58,436 75% $52,650 $46,296 50%(Median)
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Job Description for Customer Retention Representative III

Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. To be a Customer Retention Representative III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2021 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
40092
52650
46296

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44109
62020
52096
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative III in Chicago, IL. The base salary for Customer Retention Representative III ranges from $40,092 to $52,650 with the average base salary of $46,296. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,109 to $62,020 with the average total cash compensation of $52,096.
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40092
52650

 

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About Chicago, Illinois    Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third mos....More

Chicago, Illinois  area prices were up 0.8% from a year ago    View the Cost of Living in Chicago, Illinois

Customer Retention Representative III Salary in popular cities: AuroraRockfordJoliet

Skills associated with Customer Retention Representative III: Customer Satisfaction, Customer Complaint Resolution, Issue Resolution, Customer Interaction ...More

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