Customer Retention Representative III Salary in District of Columbia

How much does a Customer Retention Representative III make in District of Columbia? The average Customer Retention Representative III salary in District of Columbia is $47,217 as of January 20, 2020, but the range typically falls between $40,892 and $53,694. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $40,892 10% $35,133 90% $59,591 75% $53,694 $47,217 50%(Median)
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Job Description

Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. To be a Customer Retention Representative III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $46,979 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $46,979 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $46,979 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $46,979 Date Updated January 20, 2020
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