How much does a Customer Retention Representative III make in Mount Pleasant, TX? The average Customer Retention Representative III salary in Mount Pleasant, TX is $44,418 as of September 01, 2024, but the range typically falls between $38,480 and $51,722. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Customer Retention Representative III need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Training and Development: The process of improving the job performance of an individual or group through structured and planned training sessions.
3.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
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Job Description for Customer Retention Representative III
Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. The Customer Retention Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Customer Retention Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)...
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Job Openings for Customer Retention Representative III
in Mount Pleasant, TX
Part-Time - Customer Retention Representative. Primary Duties & Responsibilities. The Customer Retention Department is responsible for conserving business ...
101966. 594 Greenhill Dr, Round Rock, Texas 78664. TruGreen accepts applications on an ongoing basis. Job Description. TruGreen is committed to providing p...
Job Description. About the Company. About the Job. Globe Life Inc. has immediate openings available for full-time Customer Service/Retention Specialists. W...
Privacy Notice. Customer Service Representative, Retention Specialist. Texas / Operations / Contract **OUR STORY** Quince was started to challenge the exis...
JOB SUMMARY. Provide excellent customer service to members and participants. Assist with facility, event and program activities including set-up, assignmen...
- 2 Days Ago
Career Path for Customer Retention Representative III
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Retention Representative III, the upper level is Customer Retention Supervisor and then progresses to Customer Retention Manager.
What does a Customer Retention Representative III do?
Customer Retention Representative III in Detroit, MI
Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction.
February 01, 2020
Customer Retention Representative III in Montgomery, AL
We are currently expanding to accommodate growth - will take care of our client's customers in the way they prefer to communicate.
Customer Retention Representative III Pay Difference by Location
Customer Retention Representative III salary varies from city to city.
Compared with national average salary of Customer Retention Representative III, the highest Customer Retention Representative III salary is in San Francisco, CA, where the Customer Retention Representative III salary is 25.0% above.
The lowest Customer Retention Representative III salary is in Miami, FL, where the Customer Retention Representative III salary is 3.5% lower than national average salary.
Mount Pleasant is the county seat and largest city of Titus County, in the U.S. state of Texas. As of the 2010 census, Mount Pleasant's population was 15,564; it is situated in Northeast Texas.
Mount Pleasant is located at 33°9′28″N 94°58′12″W / 33.15778°N 94.97000°W / 33.15778; -94.97000 (33.157891, −94.970084).
According to the United States Census Bureau, the city has a total area of 12.7 square miles (33.0 km²), of which, 12.5 square miles (32.5 km²) of it is land and 0.2 square miles (0.5 km2) is covered by water.
Mount Pleasant gets its name from the Mount Pleasant peak the shortest ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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Customer Retention Representative III Salary by Global Country
Customer Retention Representative III salary varies from country to country.
There are several factors that mainly impact the Customer Retention Representative III salary, including cost of living, economic conditions, market rates and legal differences.
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Browse Related Job Categories With Customer Retention Representative III
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Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Retention Representative III, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
38480
51722
44418
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
43022
57444
50157
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative III in Mount Pleasant, TX. The base salary for Customer Retention Representative III ranges from $38,480 to $51,722 with the average base salary of $44,418. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,022 to $57,444 with the average total cash compensation of $50,157.
About Mount Pleasant, Texas Mount Pleasant is the county seat and largest city of Titus County, in the U.S. state of Texas. As of the 2010 census, Mount Pleasant's population wa....More