Customer Service Director Salary in Auburn, Alabama

How much does a Customer Service Director make in Auburn, AL? The average Customer Service Director salary in Auburn, AL is $122,323 as of November 25, 2019, but the range typically falls between $105,675 and $144,551. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Job Description

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Customer Service Director.

Job Openings for Customer Service Director in Auburn, AL
Those that have already made the climb...
John D. Rainey , Chief Financial Officer and Executive Vice President, Global Customer Operations
PayPal Holdings, Inc. operates as a technology platform and digital payments company that enables digital and mobile payments on behalf of consumers and merchants worldwide. Its payment solutions include PayPal, PayPal Credit, Braintree, Venmo, Xoom, and iZettle products. The company's Payments Platform allows consumer... More
Fiscal Year Ended in 2018
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City, State Compared to national average
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Average Base Salary

Core compensation

 
 
 
105675
144551
122323

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
113424
165117
135018
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Director in Auburn, AL. The base salary for Customer Service Director ranges from $105,675 to $144,551 with the average base salary of $122,323. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $113,424 to $165,117 with the average total cash compensation of $135,018.
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105675
144551

 

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About Auburn, Alabama    The city of Auburn lies in western Lee County and is bordered by the city of Opelika to the northeast and by Chambers County to the north. The city st....More

Auburn, Alabama  area prices were up 1.5% from a year ago    View the Cost of Living in Auburn, Alabama

Customer Service Director Salary in popular cities: BirminghamMontgomeryMobile

Skills associated with Customer Service Director: Service Operations, Service Management, Service Desk Management, Customer Service Help Desk Software ...More

Salary estimation for Customer Service Director at companies like : GIGAMON INC, PAYPAL HOLDINGS INC, RE/MAX HOLDINGS INC

Jobs with a similar salary range to Customer Service Director : Senior Customer Success Engineer