Customer Service Director Salary in Jonesboro, Arkansas

How much does a Customer Service Director make in Jonesboro, AR? The average Customer Service Director salary in Jonesboro, AR is $126,447 as of May 31, 2019, but the range typically falls between $109,236 and $149,426. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Jonesboro, Arkansas    Jonesboro is a city located on Crowley's Ridge in the northeastern corner of the U.S. State of Arkansas. Jonesboro is one of two county seats of Craig....More

Jonesboro, Arkansas  area prices were up 1.3% from a year ago    View the Cost of Living in Jonesboro, Arkansas

Job Description

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
109236
149426
126447

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
117249
170690
139572
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Director in Jonesboro, AR. The base salary for Customer Service Director ranges from $109,236 to $149,426 with the average base salary of $126,447. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $117,249 to $170,690 with the average total cash compensation of $139,572.
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109236
149426

 

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Job Openings for Customer Service Director in Jonesboro, AR
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