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What is the salary range of Customer Service Director?

As of December 01, 2024, the average annual pay of Customer Service Director in Lawrence, KS is $168,485. While Salary.com is seeing that Customer Service Director salary in Lawrence, KS can go up to $212,517 or down to $126,681, but most earn between $146,603 and $191,533. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Director in the United States.

Customer Service Director Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $202,895 $16,908 $3,902 $98
Average $178,480 $14,873 $3,432 $86
25th Percentile $155,300 $12,942 $2,987 $75

Average Salary

25% $146,603 10% $126,681 90% $212,517 75% $191,533 $168,485 50%(Median) Didn’t find job title? Click
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Salary.com provides you with accurate and diversified Customer Service Director salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Customer Service Director hourly pay, weekly pay, monthly pay and so on.

Last Updated on December 01, 2024
Last Updated on December 01, 2024
Levels Salary
Entry Level Customer Service Director $154,286
Intermediate Level Customer Service Director $156,235
Senior Level Customer Service Director $158,834
Specialist Level Customer Service Director $162,083
Expert Level Customer Service Director $165,332
$154,286 0 yr
$156,235 < 2 yrs
$158,834 2-4 yrs
$162,083 5-8 yrs
$165,332 > 8 yrs
Last Updated on December 01, 2024
Entry Level 14%
Mid Level 12%
Senior Level 11%
Top Level 9%
Experienced 7%
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Last Updated on December 01, 2024

Job Openings of Customer Service Director

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Cost of Living In Lawrence, KS

Cost of Living in Lawrence , KS is
-5.8% Lower
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Best-Paid Skills and Qualifications for Customer Service Director

What skills does a Customer Service Director need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.

3.

Continuous Improvement: A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.

Leadership 14.18%
Supply Chain 1.03%
Continuous Improvement 0.9%
Others 83.89%
View as Table
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Customer Service Director higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Patient Care, you can get a 21% salary raise. If you are good at Risk Management, your salary will increase by 9%. If you are expert in Digital Marketing, your salary will rise by 8%.
Skill Salary Demand
Patient Care
$203,867
21%
Risk Management
$183,649
9%
Digital Marketing
$181,964
8%
Agile
$180,279
7%
Accounting
$180,279
7%
Change Management
$178,594
6%
Last Updated on December 01, 2024

About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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The average salary for a Customer Service Director is $168,485 per year in Lawrence, KS, updated at December 01, 2024.
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