Customer Service Manager Salary in Illinois

How much does a Customer Service Manager make in Illinois? The average Customer Service Manager salary in Illinois is $94,650 as of August 27, 2019, but the range typically falls between $82,599 and $113,056. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Illinois

About Illinois    Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More

Skills Associated with Customer Service Manager: Service Desk Management, Service Operations, Service Integration and Management, Service Design ...More

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Recently searched related titles: Client Care Manager

Recently searched companies with related titles : Walmart Inc Customer Service Manager, American Airlines Customer Service Manager

Salary estimation for Customer Service Manager at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC

Jobs with a similar salary range to Customer Service Manager : Senior Customer Success Manager, Senior Manager Customer Development, Customer Operations Engineer

Job Description

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Cicero, IL Avg. Salary $97,691 Date Updated August 27, 2019
Location Mount Prospect, IL Avg. Salary $97,359 Date Updated August 27, 2019
Location Abingdon, IL Avg. Salary $87,349 Date Updated August 27, 2019
Location Adair, IL Avg. Salary $88,465 Date Updated August 27, 2019
Location Addieville, IL Avg. Salary $90,005 Date Updated August 27, 2019
Location Addison, IL Avg. Salary $97,359 Date Updated August 27, 2019
Location Akin, IL Avg. Salary $86,555 Date Updated August 27, 2019
Location Albany, IL Avg. Salary $85,668 Date Updated August 27, 2019
Location Albers, IL Avg. Salary $90,005 Date Updated August 27, 2019
Location Albion, IL Avg. Salary $84,632 Date Updated August 27, 2019
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