How much does a Customer Service Representative I make in Chicago, IL? The average Customer Service Representative I salary in Chicago, IL is $38,479 as of September 25, 2020, but the range typically falls between $33,815 and $43,928. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Service Representative I
Customer Service Representative I responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I requires a high school diploma or equivalent. Typically reports to a customer service manager. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)... View full job description
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Customer Service Representative I do?
Customer Service Representative I in Addison, TX
Meeting or exceeding weekly/monthly/quarterly sales goals.
February 17, 2020
Communicate to the purchasing department unexpected increases or decreases in demand for product.
March 12, 2020
Provide guidance and basic technical recommendations to customer when required.
Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative I in Chicago, IL. The base salary for Customer Service Representative I ranges from $33,815 to $43,928 with the average base salary of $38,479. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $34,799 to $45,013 with the average total cash compensation of $39,414.