Customer Service Representative I Salary in District of Columbia

How much does a Customer Service Representative I make in District of Columbia? The average Customer Service Representative I salary in District of Columbia is $39,781 as of January 20, 2020, but the range typically falls between $34,961 and $45,414. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $34,961 10% $30,573 90% $50,544 75% $45,414 $39,781 50%(Median)
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Job Description

Customer Service Representative I respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolve routine and basic problems and communicates solution or requested information to the customer. Being a Customer Service Representative I analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. The Customer Service Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $39,580 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $39,580 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $39,580 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $39,580 Date Updated January 20, 2020
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