How much does a Customer Service Representative I make in Washington, DC? The average Customer Service Representative I salary in Washington, DC is $40,376 as of September 25, 2020, but the range typically falls between $35,483 and $46,094. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $35,483 10% $31,027 90% $51,300 75% $46,094 $40,376 50%(Median) View your Salary
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Customer Care Representative I

National General Insurance - Washington, DC

Job Description for Customer Service Representative I

Customer Service Representative I responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I requires a high school diploma or equivalent. Typically reports to a customer service manager. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)... View full job description

See user submitted job responsibilities for Customer Service Representative I.

Job Openings for Customer Service Representative I in Washington, DC
Those that have already made the climb...
Robert Barton, Chief Operating Officer
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
35483
46094
40376

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36515
47232
41357
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative I in Washington, DC. The base salary for Customer Service Representative I ranges from $35,483 to $46,094 with the average base salary of $40,376. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,515 to $47,232 with the average total cash compensation of $41,357.
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35483
46094

 

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About Washington, District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia  area prices were up 1.3% from a year ago    View the Cost of Living in Washington, District of Columbia

Customer Service Representative I Salary in popular cities:

Skills associated with Customer Service Representative I: Service Level Management, Service Request Management Process, Customer Interaction, Service Desk Management ...More

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Salary estimation for Customer Service Representative I at companies like : CAFEPRESS INC, LIQUIDITY SERVICES INC, OVERSTOCK.COM INC

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