Customer Service Representative II Salary in Birmingham, Alabama

How much does a Customer Service Representative II make in Birmingham, AL? The average Customer Service Representative II salary in Birmingham, AL is $38,467 as of December 26, 2019, but the range typically falls between $33,904 and $45,473. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Search Customer Service Representative Jobs in Birmingham, AL

25% $33,904 10% $29,750 90% $51,852 75% $45,473 $38,467 50%(Median)
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Job Description

Customer Service Representative II responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Being a Customer Service Representative II analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. The Customer Service Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Customer Service Representative II typically requires 1-3 years of related experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Customer Service Representative II.

Job Openings for Customer Service Representative II in Birmingham, AL
Those that have already made the climb...
Timothy R. Estes , Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2019
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Average Base Salary

Core compensation

 
 
 
33904
45473
38467

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
35042
46884
39323
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative II in Birmingham, AL. The base salary for Customer Service Representative II ranges from $33,904 to $45,473 with the average base salary of $38,467. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,042 to $46,884 with the average total cash compensation of $39,323.
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33904
45473

 

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About Birmingham, Alabama    Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population....More

Birmingham, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Birmingham, Alabama

Customer Service Representative II Salary in popular cities: MontgomeryMobileHuntsville

Skills associated with Customer Service Representative II: Service Operations, Customer Service Help Desk Software, Service Desk Management, Service Management ...More

Recently searched companies with related titles : Aetna, Inc. Customer Service

Salary estimation for Customer Service Representative II at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Customer Service Representative II : Customer Accounts Specialist, Customer Relations Representative, Customer Service Account Specialist