Customer Service Representative II Salary in Chicago, Illinois
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Customer Service Representative II Salary in Chicago, IL
How much does a Customer Service Representative II make in Chicago, IL? The average Customer Service Representative II salary in Chicago, IL is $44,659 as of May 25, 2023, but the range typically falls between $40,124 and $50,375. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Job Description for Customer Service Representative II
Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Service Representative II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2023 Salary.com)... View full job description
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Customer Service Representative II Pay Difference by Location
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| City, State San Francisco, CA |
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| City, State Washington, DC |
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| City, State Miami, FL |
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| City, State Chicago, IL |
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| City, State Boston, MA |
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| City, State New York, NY |
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| City, State Dallas, TX |
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About Chicago, Illinois
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative III | Experience 2 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
- Customer Service Representative II Salaries with a High School Diploma or Technical Certificate
- Customer Service Representative II Salaries with an Associate's Degree
- Customer Service Representative II Salaries with a Bachelor's Degree
- Customer Service Representative II Salaries with a Master's Degree or MBA
- Customer Service Representative II Salaries with a JD, MD, PhD or Equivalent
Customer Service Representative II Salary by Global Country
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About Chicago, Illinois Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third mos....More
Chicago, Illinois area prices were up 0.8% from a year ago View the Cost of Living in Chicago, Illinois
Customer Service Representative II Salary in popular cities: Aurora, Rockford, Joliet
Skills associated with Customer Service Representative II: Product Support, Inquiry Research/Response, Customer Interaction, Service Desk Management ...More
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