How much does a Customer Service Representative II make in Illinois? The average Customer Service Representative II salary in Illinois is $41,771 as of August 27, 2021, but the range typically falls between $37,105 and $47,925. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Based on HR-reported data: a national average with a geographic differential
25% $37,105 10% $32,858 90% $53,528 75% $47,925 $41,771 50%(Median)
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Check out Customer Service Representative jobs in Illinois

Customer Service Representative

Integrity Staffing Solutions - Carol Stream, IL

Customer Service Representative 1st Shift

Integrity Staffing Solutions - Carol Stream, IL

Customer Service Representative

Integrated Resources, Inc - Chicago, IL

Job Description for Customer Service Representative II

Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Service Representative II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2021 Salary.com)...View full job description

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Job Openings for Customer Service Representative II in Illinois

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Location Avg. Salary Date Updated
Location Cicero, IL Avg. Salary $43,149 Date Updated August 27, 2021
Location Mount Prospect, IL Avg. Salary $43,003 Date Updated August 27, 2021
Location Abingdon, IL Avg. Salary $38,550 Date Updated August 27, 2021
Location Adair, IL Avg. Salary $39,042 Date Updated August 27, 2021
Location Addieville, IL Avg. Salary $39,721 Date Updated August 27, 2021
Location Addison, IL Avg. Salary $43,003 Date Updated August 27, 2021
Location Akin, IL Avg. Salary $38,199 Date Updated August 27, 2021
Location Albany, IL Avg. Salary $37,907 Date Updated August 27, 2021
Location Albers, IL Avg. Salary $39,721 Date Updated August 27, 2021
Location Albion, IL Avg. Salary $37,350 Date Updated August 27, 2021
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