How much does a Customer Service Representative II make in Jefferson, CO? The average Customer Service Representative II salary in Jefferson, CO is $41,056 as of January 20, 2020, but the range typically falls between $36,185 and $48,531. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Customer Service Representative II responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Being a Customer Service Representative II analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. The Customer Service Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Customer Service Representative II typically requires 1-3 years of related experience. (Copyright 2020 Salary.com)
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
DYCOM INDUSTRIES INC
Fiscal Year Ended in 2019
What does a Customer Service Representative II do?
Customer Service Representative II in Addison, TX
Participate in weekly sales meetings, daily situational and any other meeting mandated by management.
August 14, 2019
Set up and maintain customer files.
September 30, 2019
Answer high volume of in-bound calls and e-mails on a daily basis.
Jefferson is an unincorporated community and a U.S. Post Office in Park County, Colorado, United States. It is located the northern end of South Park, along U.S. Route 285, approximately 15 miles (24 km) northeast of Fairplay, at the western foot of Kenosha Pass. It lies 6 miles (10 km) from Como, 23 miles (37 km) from Bailey, and 37 miles (60 km) from Breckenridge. The town consists largely of a strip of retail businesses along U.S. Route 285, as well as a small unpaved grid of houses and trailers on the south side of the highway. The most notable landmarks in town are a historic one-room ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative II in Jefferson, CO. The base salary for Customer Service Representative II ranges from $36,185 to $48,531 with the average base salary of $41,056. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,401 to $50,038 with the average total cash compensation of $41,969.