How much does a Customer Service Representative II make in Lincoln, NE? The average Customer Service Representative II salary in Lincoln, NE is $38,719 as of July 27, 2020, but the range typically falls between $34,126 and $45,769. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Recommended Part-time Jobs during Coronavirus Outbreak

25% $34,126 10% $29,945 90% $52,188 75% $45,769 $38,719 50%(Median)
Change Search Criteria

Job Description for Customer Service Representative II

Customer Service Representative II responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Being a Customer Service Representative II analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. The Customer Service Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Customer Service Representative II typically requires 1-3 years of related experience. (Copyright 2020 Salary.com)... View full job description

See user submitted job responsibilities for Customer Service Representative II.

Job Openings for Customer Service Representative II in Lincoln, NE
Those that have already made the climb...
Timothy R. Estes, Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2019
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Service Representative II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
34126
45769
38719

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
35270
47189
39579
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative II in Lincoln, NE. The base salary for Customer Service Representative II ranges from $34,126 to $45,769 with the average base salary of $38,719. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,270 to $47,189 with the average total cash compensation of $39,579.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

34126
45769

 

Step 3 of 3

How much should you be paid?

About Lincoln, Nebraska    Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a....More

Lincoln, Nebraska  area prices were up 0.8% from a year ago    View the Cost of Living in Lincoln, Nebraska

Customer Service Representative II Salary in popular cities: OmahaBellevueGrand Island

Skills associated with Customer Service Representative II: Customer Service Help Desk Software, Service Management, Customer Support Policies, Standards and Procedures, Inquiry Research/Response ...More

Recently searched companies with related titles : Aetna, Inc. Customer Service

Salary estimation for Customer Service Representative II at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., DYCOM INDUSTRIES INC, EMCOR Group, Inc.

Jobs with a similar salary range to Customer Service Representative II : Customer Accounts Specialist, Customer Relations Representative, Customer Service Account Specialist