How much does a Customer Service Representative II make in Virginia? The average Customer Service Representative II salary in Virginia is $40,429 as of August 27, 2021, but the range typically falls between $35,913 and $46,385. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Based on HR-reported data: a national average with a geographic differential
25% $35,913 10% $31,802 90% $51,808 75% $46,385 $40,429 50%(Median)
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Customer Service Representative - Remote

Willis Towers Watson - Buckingham, VA

Customer Service Representative (4292)

Dominos NRV - Christiansburg, VA

Job Description for Customer Service Representative II

Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Service Representative II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2021 Salary.com)...View full job description

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Job Openings for Customer Service Representative II in Virginia

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Location Avg. Salary Date Updated
Location Annandale, VA Avg. Salary $45,277 Date Updated August 27, 2021
Location Virginia State University, VA Avg. Salary $40,429 Date Updated August 27, 2021
Location Abingdon, VA Avg. Salary $35,247 Date Updated August 27, 2021
Location Accomac, VA Avg. Salary $38,249 Date Updated August 27, 2021
Location Achilles, VA Avg. Salary $38,021 Date Updated August 27, 2021
Location Afton, VA Avg. Salary $37,219 Date Updated August 27, 2021
Location Alberta, VA Avg. Salary $40,185 Date Updated August 27, 2021
Location Aldie, VA Avg. Salary $45,074 Date Updated August 27, 2021
Location Alexandria, VA Avg. Salary $45,277 Date Updated August 27, 2021
Location Altavista, VA Avg. Salary $37,295 Date Updated August 27, 2021
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