How much does a Customer Service Representative III make in Birmingham, AL? The average Customer Service Representative III salary in Birmingham, AL is $45,462 as of December 26, 2019, but the range typically falls between $40,207 and $53,048. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Customer Service Representative III responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solution or requested information to the customer. Being a Customer Service Representative III analyze a customer's service needs and refer to other service or technical departments for follow up or additional information as needed. Provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Additionally, Customer Service Representative III may be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to a Supervisor or Manager. The Customer Service Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Customer Service Representative III typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Customer Service Representative III do?
Customer Service Representative III in Addison, TX
Determine customer requirements and expectations in order to recommend specific products or solutions.
August 18, 2019
Answer incoming phone calls and emails promptly and professionally.
September 16, 2019
Generate new and repeat business by providing product and technical information in a timely manner.
Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population of 210,710, it is the most populous city in Alabama. Birmingham is the seat of Jefferson County, Alabama's most populous and fifth largest county. As of 2017, the Birmingham-Hoover Metropolitan Statistical Area had a population of 1,149,807, making it the most populous in Alabama and 49th-most populous in the United States. Birmingham serves as an important regional hub and is associated with the Deep South, Piedmont, and Appalachian regions ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative III in Birmingham, AL. The base salary for Customer Service Representative III ranges from $40,207 to $53,048 with the average base salary of $45,462. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $41,218 to $54,432 with the average total cash compensation of $46,715.