How much does a Customer Service Representative III make in Brockton, MA? The average Customer Service Representative III salary in Brockton, MA is $52,670 as of July 27, 2020, but the range typically falls between $46,583 and $61,458. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $46,583 10% $41,041 90% $69,460 75% $61,458 $52,670 50%(Median)
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Job Description for Customer Service Representative III

Customer Service Representative III responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solution or requested information to the customer. Being a Customer Service Representative III analyze a customer's service needs and refer to other service or technical departments for follow up or additional information as needed. Provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Additionally, Customer Service Representative III may be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to a Supervisor or Manager. The Customer Service Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Customer Service Representative III typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Customer Service Representative III in Brockton, MA
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Robert Barton, Chief Operating Officer
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
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City, State Compared to national average
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Average Base Salary

Core compensation

 
 
 
46583
61458
52670

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
47751
63062
54123
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative III in Brockton, MA. The base salary for Customer Service Representative III ranges from $46,583 to $61,458 with the average base salary of $52,670. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $47,751 to $63,062 with the average total cash compensation of $54,123.
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46583
61458

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Customer Service Representative III Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Customer Service Representative III: Product Support, Service Management, Inquiry Research/Response, Customer Service Help Desk Software ...More

Recently searched companies with related titles : Delta Airlines Customer Service Agent

Salary estimation for Customer Service Representative III at companies like : CAFEPRESS INC, LIQUIDITY SERVICES INC, OVERSTOCK.COM, INC

Jobs with a similar salary range to Customer Service Representative III : Customer Success Specialist, Customer Support Specialist III