How much does a Customer Service Representative III make in Illinois? The average Customer Service Representative III salary in Illinois is $49,058 as of August 27, 2021, but the range typically falls between $43,624 and $56,302. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Based on HR-reported data: a national average with a geographic differential
25% $43,624 10% $38,676 90% $62,896 75% $56,302 $49,058 50%(Median)
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Customer Service Representative

Integrity Staffing Solutions - Carol Stream, IL

Customer Service Representative

Lawson Products - Chicago, IL

Customer Service Representative

Integrated Resources, Inc - Chicago, IL

Sales and Customer Service Representative

Melendez Insurance Group - Chicago, IL

Job Description for Customer Service Representative III

Customer Service Representative III responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Being a Customer Service Representative III analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Additionally, Customer Service Representative III may be assigned to support products that are more complex or critical. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Customer Service Representative III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. (Copyright 2021 Salary.com)...View full job description

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Job Openings for Customer Service Representative III in Illinois

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Location Avg. Salary Date Updated
Location Cicero, IL Avg. Salary $50,677 Date Updated August 27, 2021
Location Mount Prospect, IL Avg. Salary $50,505 Date Updated August 27, 2021
Location Abingdon, IL Avg. Salary $45,275 Date Updated August 27, 2021
Location Adair, IL Avg. Salary $45,853 Date Updated August 27, 2021
Location Addieville, IL Avg. Salary $46,651 Date Updated August 27, 2021
Location Addison, IL Avg. Salary $50,505 Date Updated August 27, 2021
Location Akin, IL Avg. Salary $44,863 Date Updated August 27, 2021
Location Albany, IL Avg. Salary $44,520 Date Updated August 27, 2021
Location Albers, IL Avg. Salary $46,651 Date Updated August 27, 2021
Location Albion, IL Avg. Salary $43,866 Date Updated August 27, 2021
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