How much does a Customer Service Team Leader make in Bakersfield, CA? The average Customer Service Team Leader salary in Bakersfield, CA is $55,397 as of February 26, 2020, but the range typically falls between $48,294 and $64,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Customer Service Team Leader acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors daily workflow and ensures that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. The Customer Service Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Customer Service Team Leader typically requires 4 to 7 years of related experience. (Copyright 2020 Salary.com)
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Fiscal Year Ended in 2018
What does a Customer Service Team Leader do?
Customer Service Team Leader in Aberdeen, WA
Performs all assigned tasks as required by management.
January 25, 2020
Customer Service Team Leader in Addison, IL
Provide excellent customer service and support.
November 19, 2019
Meet with local small to medium-sized business owners to discuss new and existing accounts.
Bakersfield is a city in and the county seat of Kern County, California, United States. It covers about 151 sq mi (390 km2) near the southern end of the San Joaquin Valley and the Central Valley region. Bakersfield's population is around 380,000, making it the 9th-most populous city in California and the 52nd-most populous city in the nation. The Bakersfield–Delano Metropolitan Statistical Area, which includes all of Kern County, had a 2010 census population of 839,631, making it the 62nd-largest metropolitan area in the United States. The more built-up urban area that includes Bakersfield and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Team Leader in Bakersfield, CA. The base salary for Customer Service Team Leader ranges from $48,294 to $64,700 with the average base salary of $55,397. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $49,543 to $67,612 with the average total cash compensation of $57,090.