How much does a Customer Service Trainer II make in Delaware Water Gap, PA? The average Customer Service Trainer II salary in Delaware Water Gap, PA is $58,633 as of September 01, 2024, but the range typically falls between $50,682 and $69,313. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Customer Service Trainer II need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
3.
Security Policy: A security policy is a document that states in writing how a company plans to protect its physical and information technology (IT) assets.
Mastering certain skills can make the compensation of a Customer Service Trainer II higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Time Management, you can get a 5% salary raise. If you are good at Leadership, your salary will increase by 5%.If you are expert in Onboarding, your salary will rise by 4%.
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
All times are listed as US Eastern time (Boston/New York)
9:00 AM-9:30 AM
9:30 AM-10:00 AM
10:00 AM-10:30 AM
10:30 AM-11:00 AM
11:00 AM-11:30 AM
11:30 AM-12:00 PM
12:00 PM-12:30 PM
12:30 PM-1:00 PM
1:00 PM-1:30 PM
1:30 PM-2:00 PM
2:00 PM-2:30 PM
2:30 PM-3:00 PM
3:00 PM-3:30 PM
3:30 PM-4:00 PM
4:00 PM-4:30 PM
4:30 PM-5:00 PM
5:00 PM-5:30 PM
5:30 PM-6:00 PM
6:00 PM-6:30 PM
6:30 PM-7:00 PM
7:00 PM-7:30 PM
7:30 PM-8:00 PM
Job Description for Customer Service Trainer II
Customer Service Trainer II delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer II leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer II provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)...
View full job description
Salary.com job board provides millions of Customer Service Trainer II information for you to search for. Click on search button below to see Customer Service Trainer II job openings or enter a new job title here.
Job Openings for Customer Service Trainer II
in Delaware Water Gap, PA
T.J. Maxx - 105 East Street Road Bucks County Mall 19053 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteo...
T.J. Maxx - 2424 E Lincoln Highway 19047 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledge...
Posting Description. Aon is looking for a Customer Service Specialist II. As part of an industry-leading team, you will help empower results for our client...
- 3 Days Ago
Career Path for Customer Service Trainer II
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Trainer II, the upper level is Customer Service Trainer III and then progresses to Customer Service Training Supervisor.
Those that have already made the climb...
Sunita Holzer, Executive Vice President and Chief Human Relations Officer
Verisk Analytics, Inc. provides data analytics solutions to the insurance markets in the United States and internationally. The company provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, global risk analytics, and various other fields... More
VERISK ANALYTICS INC
Company Description
Fiscal Year Ended in 2023
What does a Customer Service Trainer II do?
Customer Service Trainer II in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer II in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer II in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
Customer Service Trainer II Pay Difference by Location
Customer Service Trainer II salary varies from city to city.
Compared with national average salary of Customer Service Trainer II, the highest Customer Service Trainer II salary is in San Francisco, CA, where the Customer Service Trainer II salary is 25.0% above.
The lowest Customer Service Trainer II salary is in Miami, FL, where the Customer Service Trainer II salary is 3.5% lower than national average salary.
Delaware Water Gap is a borough in Monroe County, Pennsylvania, United States. It is located adjacent to the Delaware Water Gap, the pass through which the Lackawanna Corridor and Interstate 80 run across the Pennsylvania-New Jersey border along the Delaware River.
The population of Delaware Water Gap was 746 at the 2010 census.
Delaware Water Gap is located at 40°58′55″N 75°8′33″W / 40.98194°N 75.14250°W / 40.98194; -75.14250 (40.982028, -75.142624).
According to the United States Census Bureau, the borough has a total area of 1.7 square miles (4.4 km2), all of it land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Customer Service Trainer II Salary by Global Country
Customer Service Trainer II salary varies from country to country.
There are several factors that mainly impact the Customer Service Trainer II salary, including cost of living, economic conditions, market rates and legal differences.
Click below to Customer Service Trainer II salary of the other country.
Browse Related Job Categories With Customer Service Trainer II
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Customer Service Trainer II salary varies from category to category.
Click below to see Customer Service Trainer II salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Service Trainer II, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
50682
69313
58633
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
52114
72353
61042
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Trainer II in Delaware Water Gap, PA. The base salary for Customer Service Trainer II ranges from $50,682 to $69,313 with the average base salary of $58,633. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $52,114 to $72,353 with the average total cash compensation of $61,042.
About Delaware Water Gap, Pennsylvania Delaware Water Gap is a borough in Monroe County, Pennsylvania, United States. It is located adjacent to the Delaware Water Gap, the pass through whi....More