How much does a Customer Service Trainer II make in Louisiana? The average Customer Service Trainer II salary in Louisiana is $53,523 as of February 26, 2024, but the range typically falls between $46,262 and $63,269. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Trainer II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer II Salary $39,652 LA February 26, 2024
25th Percentile Customer Service Trainer II Salary $46,262 LA February 26, 2024
50th Percentile Customer Service Trainer II Salary $53,523 LA February 26, 2024
75th Percentile Customer Service Trainer II Salary $63,269 LA February 26, 2024
90th Percentile Customer Service Trainer II Salary $72,143 LA February 26, 2024
25% $46,262 10% $39,652 90% $72,143 75% $63,269 $53,523 50%(Median) Didn’t find job title? Click
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What skills does a Customer Service Trainer II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

3.

Security Policy: A security policy is a document that states in writing how a company plans to protect its physical and information technology (IT) assets.

Customer Service 15.87%
Futures 1.98%
Security Policy 1.19%
Others 80.96%

Job Description for Customer Service Trainer II

Customer Service Trainer II delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer II leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer II provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Service Trainer II in Louisiana

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Location Avg. Salary Date Updated
Location Abbeville, LA Avg. Salary $51,026 Date Updated February 26, 2024
Location Abita Springs, LA Avg. Salary $54,662 Date Updated February 26, 2024
Location Acme, LA Avg. Salary $49,425 Date Updated February 26, 2024
Location Addis, LA Avg. Salary $52,904 Date Updated February 26, 2024
Location Aimwell, LA Avg. Salary $49,425 Date Updated February 26, 2024
Location Akers, LA Avg. Salary $54,272 Date Updated February 26, 2024
Location Albany, LA Avg. Salary $52,453 Date Updated February 26, 2024
Location Alexandria, LA Avg. Salary $49,875 Date Updated February 26, 2024
Location Ama, LA Avg. Salary $54,992 Date Updated February 26, 2024
Location Amelia, LA Avg. Salary $52,453 Date Updated February 26, 2024

Career Path for Customer Service Trainer II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Service Trainer II, the upper level is Customer Service Trainer III and then progresses to Customer Service Training Supervisor.

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Customer Service Trainer II Salary in Louisiana
Customer Service Trainer II Salary Graph, Regional Distribution and Summary