How much does a Customer Service Training Manager make in Auburn, AL? The average Customer Service Training Manager salary in Auburn, AL is $75,138 as of November 25, 2019, but the range typically falls between $62,319 and $88,933. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Customer Service Training Manager do?
Customer Service Training Manager in Akron, OH
Communicates internally with the entire team, & externally with field offices & customers.
July 23, 2019
Assist CSRÆs in setting objectives, goals, performance standards, & expectations through a participative management style.
July 24, 2019
Works in well-lighted, heated &/or air-conditioned indoor office setting with adequate ventilation.
The city of Auburn lies in western Lee County and is bordered by the city of Opelika to the northeast and by Chambers County to the north. The city stretches south to the Macon County line in the southwest.
Auburn sits on the Fall Line at the juncture of the piedmont plateau and the coastal plain. Portions of Auburn also include the southernmost exposure of rocks indicating the Appalachian orogeny—as such, the last foothill of the Appalachian Mountains lies in Chewacla State Park in southern Auburn. As a result of these three varied physical environments, Auburn has an extremely diverse geolog...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Training Manager in Auburn, AL. The base salary for Customer Service Training Manager ranges from $62,319 to $88,933 with the average base salary of $75,138. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $65,490 to $99,116 with the average total cash compensation of $80,657.