Customer Success Director Salary in Washington, District of Columbia
Customer Success Director Salary in Washington, DC
How much does a Customer Success Director make in Washington, DC? The average Customer Success Director salary in Washington, DC is $183,380 as of March 26, 2024, but the range typically falls between $164,066 and $205,754. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Success Director Salary | $146,481 | Washington,DC | March 26, 2024 |
| 25th Percentile Customer Success Director Salary | $164,066 | Washington,DC | March 26, 2024 |
| 50th Percentile Customer Success Director Salary | $183,380 | Washington,DC | March 26, 2024 |
| 75th Percentile Customer Success Director Salary | $205,754 | Washington,DC | March 26, 2024 |
| 90th Percentile Customer Success Director Salary | $226,124 | Washington,DC | March 26, 2024 |
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Job Description for Customer Success Director
Customer Success Director directs the operations of the customer success function focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Develops strategies and processes that deliver consistent customer satisfaction from onboarding through all phases of the customer lifecycle and that promote retention. Being a Customer Success Director utilizes data collection and feedback mechanisms to identify and understand customer needs and challenges and design action plans. Builds teams of customer advocates with product training, coaching, and skill development. Additionally, Customer Success Director establishes collaborative relationships with sales, product development, and other customer facing functions. Requires a bachelor's degree or equivalent. Typically reports to senior management. The Customer Success Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Success Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description
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Career Path for Customer Success Director
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Success Director, the first career path typically progresses to Head of Customer Success.
What does a Customer Success Director do?
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Customer Success Director Pay Difference by Location
Customer Success Director salary varies from city to city. Compared with national average salary of Customer Success Director, the highest Customer Success Director salary is in San Francisco, CA, where the Customer Success Director salary is 25.0% above. The lowest Customer Success Director salary is in Miami, FL, where the Customer Success Director salary is 3.5% lower than national average salary.
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| City, State San Francisco, CA |
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About Washington, District of Columbia
Similar Jobs to Customer Success Director
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Success Associate I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Success Associate II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Success Associate III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Success Associate IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
Level of Education for Customer Success Director
Jobs with different levels of education may pay very differently. Check the Customer Success Director salary of your education level.
- Customer Success Director Salaries with No Diploma
- Customer Success Director Salaries with a High School Diploma or Technical Certificate
- Customer Success Director Salaries with an Associate's Degree
- Customer Success Director Salaries with a Bachelor's Degree
- Customer Success Director Salaries with a Master's Degree or MBA
- Customer Success Director Salaries with a JD, MD, PhD or Equivalent
Browse All Customer Services Jobs by Salary Level
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A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Success Director salary varies from category to category. Click below to see Customer Success Director salary in different categories.
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About Washington, District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
Washington, District of Columbia area prices were up 1.3% from a year ago View the Cost of Living in Washington, District of Columbia
Customer Success Director Salary in popular cities:
Skills associated with Customer Success Director: Strategic Planning, Team Building, Customer Retention, Customer Engagement ...More
Recently searched related titles: Director Of Guest Relations, Client Success Director, Director Of Client Experience
Jobs with a similar salary range to Customer Success Director : Director of Customer Success, Senior Customer Success Engineer
Salary estimation for Customer Success Director at companies like : Pathway Retirement Services, Fapco Administrative Services Inc, Placer County Public Defender
