How much does a Customer Success Manager make in Los Angeles, CA? The average Customer Success Manager salary in Los Angeles, CA is $137,852 as of February 26, 2024, but the range typically falls between $116,948 and $163,112. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Customer Success Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Success Manager Salary $97,916 Los Angeles,CA February 26, 2024
25th Percentile Customer Success Manager Salary $116,948 Los Angeles,CA February 26, 2024
50th Percentile Customer Success Manager Salary $137,852 Los Angeles,CA February 26, 2024
75th Percentile Customer Success Manager Salary $163,112 Los Angeles,CA February 26, 2024
90th Percentile Customer Success Manager Salary $186,111 Los Angeles,CA February 26, 2024
25% $116,948 10% $97,916 90% $186,111 75% $163,112 $137,852 50%(Median) Didn’t find job title? Click
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Job Description for Customer Success Manager

Customer Success Manager directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Being a Customer Success Manager ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Collects and responds to feedback with focused support for identified customer needs and challenges. Additionally, Customer Success Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Success Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Success Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Success Manager in Los Angeles, CA

Career Path for Customer Success Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Success Manager, the upper level is Customer Success Director and then progresses to Head of Customer Success.

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Customer Success Manager salary varies from city to city. Compared with national average salary of Customer Success Manager, the highest Customer Success Manager salary is in San Francisco, CA, where the Customer Success Manager salary is 25.0% above. The lowest Customer Success Manager salary is in Miami, FL, where the Customer Success Manager salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
116948
163112
137852

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
125966
183216
150940
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Manager in Los Angeles, CA. The base salary for Customer Success Manager ranges from $116,948 to $163,112 with the average base salary of $137,852. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $125,966 to $183,216 with the average total cash compensation of $150,940.
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116948
163112

 

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About Los Angeles, California    Los Angeles (/lɔːs ˈændʒələs/ (listen);[a] Spanish: Los Ángeles), officially the City of Los Angeles and often known by its initials L.A., is the most....More

Los Angeles, California  area prices were up 3.2% from a year ago    View the Cost of Living in Los Angeles, California

Customer Success Manager Salary in popular cities: San DiegoSan JoseSan Francisco

Skills associated with Customer Success Manager: Customer Satisfaction, Problem Solving, Data Analysis, Relationship Development ...More

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