How much does a Director of Customer Insights make hourly in the United States? The average hourly wage for a Director of Customer Insights in the United States is $91 as of August 27, 2020, but the range typically falls between $81 and $108. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $81 10% $72 90% $124 75% $108 $91 50%(Median)
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Job Description for Director of Customer Insights

Director of Customer Insights develops and directs the customer/consumer insights strategy based on business goals. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends and other significant data in statistical analysis. Being a Director of Customer Insights designs and implements qualitative and quantitative research projects and methodologies used to measure customer perceptions and satisfaction. Interprets research findings into actionable insights. Additionally, Director of Customer Insights provides analysis and guidance on addressing business issues and developing new products and services. Requires a bachelor's degree. Typically reports to top management. The Director of Customer Insights manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Customer Insights typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Director of Customer Insights
Those that have already made the climb...
Monica Dahl, Former Senior Vice President, Chief Marketing Officer, Omni-Channel and Public Relations
Christopher & Banks Corporation, through its subsidiaries, operates as a specialty retailer of private-brand women's apparel and accessories in the United States. The company designs and sells women's apparel and accessories to customers ranging in age from 50 and older. Its stores offer women's apparel consisting of c... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total hourly compensation opportunity for a Director of Customer Insights, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
81
108
91

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
93
137
111
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Director of Customer Insights in the United States. The average hourly rate for Director of Customer Insights ranges from $81 to $108 with the average hourly pay of $91. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $93 to $137 with the average total hourly cash compensation of $111.
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81
108

 

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Skills associated with Director of Customer Insights: Marketing Research, Marketing Intelligence, Customer Insights, Market Development ...More

Salary estimation for Director of Customer Insights at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO Corp