How much does a Director of Customer Insights make in District of Columbia? The average Director of Customer Insights salary in District of Columbia is $207,525 as of March 26, 2020, but the range typically falls between $184,886 and $247,486. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $184,886 10% $164,275 90% $283,868 75% $247,486 $207,525 50%(Median)
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Job Description

Director of Customer Insights develops and directs the customer/consumer insights strategy based on business goals. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends and other significant data in statistical analysis. Being a Director of Customer Insights designs and implements qualitative and quantitative research projects and methodologies used to measure customer perceptions and satisfaction. Interprets research findings into actionable insights. Additionally, Director of Customer Insights provides analysis and guidance on addressing business issues and developing new products and services. Requires a bachelor's degree. Typically reports to top management. The Director of Customer Insights manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Customer Insights typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $206,481 Date Updated March 26, 2020
Location Parcel Return Service, DC Avg. Salary $206,481 Date Updated March 26, 2020
Location Washington, DC Avg. Salary $206,481 Date Updated March 26, 2020
Location Washington Navy Yard, DC Avg. Salary $206,481 Date Updated March 26, 2020
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