How much does a Technical Customer Support Senior Manager make in Arizona? The average Technical Customer Support Senior Manager salary in Arizona is $144,154 as of February 26, 2024, but the range typically falls between $130,011 and $161,969. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Customer Support Senior Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Senior Manager Salary $117,134 AZ February 26, 2024
25th Percentile Technical Customer Support Senior Manager Salary $130,011 AZ February 26, 2024
50th Percentile Technical Customer Support Senior Manager Salary $144,154 AZ February 26, 2024
75th Percentile Technical Customer Support Senior Manager Salary $161,969 AZ February 26, 2024
90th Percentile Technical Customer Support Senior Manager Salary $178,188 AZ February 26, 2024
25% $130,011 10% $117,134 90% $178,188 75% $161,969 $144,154 50%(Median) Didn’t find job title? Click
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What skills does a Technical Customer Support Senior Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

3.

Corporate Communications: Corporate communication is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating favourable point of view among stakeholders on which the company depends. It is the messages issued by a corporate organization, body, or institute to its audiences, such as employees, media, channel partners and the general public. Organizations aim to communicate the same message to all its stakeholders, to transmit coherence, credibility and ethics. Corporate communication helps organizations explain their mission, combine its many visions and values into a cohesive message to stakeholders. The concept of corporate communication could be seen as an integrative communication structure linking stakeholders to the organisation.

Leadership 12.75%
Futures 0.92%
Corporate Communications 1.94%
Others 84.39%

Job Description for Technical Customer Support Senior Manager

Technical Customer Support Senior Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a Technical Customer Support Senior Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, Technical Customer Support Senior Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The Technical Customer Support Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Technical Customer Support Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Technical Customer Support Senior Manager in Arizona

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Location Avg. Salary Date Updated
Location Aguila, AZ Avg. Salary $143,926 Date Updated February 26, 2024
Location Ajo, AZ Avg. Salary $142,008 Date Updated February 26, 2024
Location Alpine, AZ Avg. Salary $139,635 Date Updated February 26, 2024
Location Amado, AZ Avg. Salary $138,149 Date Updated February 26, 2024
Location Apache Junction, AZ Avg. Salary $144,635 Date Updated February 26, 2024
Location Arivaca, AZ Avg. Salary $138,149 Date Updated February 26, 2024
Location Arizona City, AZ Avg. Salary $143,948 Date Updated February 26, 2024
Location Arlington, AZ Avg. Salary $143,926 Date Updated February 26, 2024
Location Ash Fork, AZ Avg. Salary $136,924 Date Updated February 26, 2024
Location Avondale, AZ Avg. Salary $145,005 Date Updated February 26, 2024

Career Path for Technical Customer Support Senior Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Senior Manager, the upper level is Technical Customer Support Director and then progresses to Top Technical Customer Support Executive.

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Technical Customer Support Senior Manager Salary in Arizona
Technical Customer Support Senior Manager Salary Graph, Regional Distribution and Summary