Hourly Wage for E-commerce Customer Service Representative Sr. Salary in the United States

Hourly Wage for E-commerce Customer Service Representative Sr. Salary

How much does an E-commerce Customer Service Representative Sr. make hourly in the United States? The average hourly wage for an E-commerce Customer Service Representative Sr. in the United States is $18 as of February 26, 2021, but the range typically falls between $17 and $20. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Salary Salary + Bonus Benefits How To Become
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25% $17 10% $16 90% $22 75% $20 $18 50%(Median)

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Check out E-commerce Customer Service Representative Sr. jobs in Virginia

Customer Service Representative

Addison Group - Alexandria, VA

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Customer Service Sales

Clutch DC - Arlington, VA

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Customer Service Representative

Aerotek - Arlington, VA

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Job Description for E-commerce Customer Service Representative Sr.

E-commerce Customer Service Representative Sr. responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Being an E-commerce Customer Service Representative Sr. documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, E-commerce Customer Service Representative Sr. may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. The E-commerce Customer Service Representative Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an E-commerce Customer Service Representative Sr. typically requires 2 to 4 years of related experience. (Copyright 2021 Salary.com)... View full job description

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Job Openings for E-commerce Customer Service Representative Sr.
Those that have already made the climb...
Norman R. Hames, President and Chief Operating Officer - Western Operations
RADNET INC
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2019
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E-commerce Customer Service Representative Sr. Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total hourly compensation opportunity for an E-commerce Customer Service Representative Sr., hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
17
20
18

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
18
21
19
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of E-commerce Customer Service Representative Sr. in the United States. The average hourly rate for E-commerce Customer Service Representative Sr. ranges from $17 to $20 with the average hourly pay of $18. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $18 to $21 with the average total hourly cash compensation of $19.
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For a real-time salary target, tell us more about your role in the four categories below.

17
20

 

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Skills associated with E-commerce Customer Service Representative Sr.: Service Management, Customer Support Policies, Standards and Procedures, Customer Service Help Desk Software, Inquiry Research/Response ...More

Salary estimation for E-commerce Customer Service Representative Sr. at companies like : FONAR CORP, INTERPACE BIOSCIENCES, INC., PRECIPIO INC

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