How much does an E-commerce Customer Support Manager make hourly in the United States? The average hourly wage for an E-commerce Customer Support Manager in the United States is $46 as of May 27, 2022, but the range typically falls between $38 and $52. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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E-commerce Customer Support Manager manages a team of customer service representatives that respond to web-based customer inquiries. Analyzes service activity data and utilize findings to create resources for training and service improvements. Being an E-commerce Customer Support Manager compiles customer feedback and recommend changes to website, products, or services to technical and product teams. Provides ongoing training focused on the support of E-Commerce customers. Additionally, E-commerce Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The E-commerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an E-commerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2022 Salary.com)... View full job description
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title E-commerce Customer Service Representative | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title E-commerce Marketing Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title E-commerce Marketing Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title E-commerce Marketing Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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Skills associated with E-commerce Customer Support Manager: Inquiry Research/Response, Customer Service Help Desk Software, Customer Support Policies, Standards and Procedures, Service Integration and Management ...More
Salary estimation for E-commerce Customer Support Manager at companies like : FONAR CORP, INTERPACE BIOSCIENCES INC, PRECIPIO INC
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