How much does an E-commerce Customer Support Manager make hourly in the United States? The average hourly wage for an E-commerce Customer Support Manager in the United States is $44 as of February 26, 2021, but the range typically falls between $37 and $50. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $37 10% $30 90% $55 75% $50 $44 50%(Median)
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Job Description for E-commerce Customer Support Manager

E-commerce Customer Support Manager manages a team of customer service representatives that respond to web-based customer inquiries. Analyzes service activity data and utilize findings to create resources for training and service improvements. Being an E-commerce Customer Support Manager compiles customer feedback and recommend changes to website, products, or services to technical and product teams. Provides ongoing training focused on the support of E-Commerce customers. Additionally, E-commerce Customer Support Manager ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The E-commerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an E-commerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021 Salary.com)... View full job description

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Job Openings for E-commerce Customer Support Manager
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Norman R. Hames, President and Chief Operating Officer - Western Operations
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2019
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total hourly compensation opportunity for an E-commerce Customer Support Manager, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
37
50
44

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
39
56
47
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of E-commerce Customer Support Manager in the United States. The average hourly rate for E-commerce Customer Support Manager ranges from $37 to $50 with the average hourly pay of $44. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $39 to $56 with the average total hourly cash compensation of $47.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

37
50

 

Step 3 of 3

How much should you be paid?

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Skills associated with E-commerce Customer Support Manager: Customer Service Help Desk Software, Service Management, Inquiry Research/Response, Service Request Management Process ...More

Salary estimation for E-commerce Customer Support Manager at companies like : FONAR CORP, INTERPACE BIOSCIENCES, INC., PRECIPIO INC