How much does an Executive Response Specialist make in Dallas, TX? The average Executive Response Specialist salary in Dallas, TX is $54,286 as of February 26, 2024, but the range typically falls between $47,848 and $62,457. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Executive Response Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Executive Response Specialist Salary $41,986 Dallas,TX February 26, 2024
25th Percentile Executive Response Specialist Salary $47,848 Dallas,TX February 26, 2024
50th Percentile Executive Response Specialist Salary $54,286 Dallas,TX February 26, 2024
75th Percentile Executive Response Specialist Salary $62,457 Dallas,TX February 26, 2024
90th Percentile Executive Response Specialist Salary $69,896 Dallas,TX February 26, 2024
25% $47,848 10% $41,986 90% $69,896 75% $62,457 $54,286 50%(Median) Didn’t find job title? Click
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What skills does an Executive Response Specialist need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

CRM: Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.

3.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

Customer Service 17.36%
CRM 2.08%
Microsoft Office 1.74%
Others 78.82%

Job Description for Executive Response Specialist

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Executive Response Specialist in Dallas, TX

Career Path for Executive Response Specialist

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Executive Response Specialist, the upper level is Executive Response Manager and then progresses to Customer Retention Supervisor.

Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
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Fiscal Year Ended in 2022
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Executive Response Specialist salary varies from city to city. Compared with national average salary of Executive Response Specialist, the highest Executive Response Specialist salary is in San Francisco, CA, where the Executive Response Specialist salary is 25.0% above. The lowest Executive Response Specialist salary is in Miami, FL, where the Executive Response Specialist salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for an Executive Response Specialist, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
47848
62457
54286

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
49500
65422
56221
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Executive Response Specialist in Dallas, TX. The base salary for Executive Response Specialist ranges from $47,848 to $62,457 with the average base salary of $54,286. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $49,500 to $65,422 with the average total cash compensation of $56,221.
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47848
62457

 

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About Dallas, Texas    Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Col....More

Dallas, Texas  area prices were up 2.2% from a year ago    View the Cost of Living in Dallas, Texas

Executive Response Specialist Salary in popular cities: HoustonSan AntonioAustin

Skills associated with Executive Response Specialist: Customer Lifecycle Management, Issue Resolution, Customer Relations, Customer Complaint Resolution ...More

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