Executive Response Specialist Salary in New York, New York

How much does an Executive Response Specialist make in New York, NY? The average Executive Response Specialist salary in New York, NY is $58,745 as of August 27, 2019, but the range typically falls between $51,773 and $67,582. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Skills Associated with Executive Response Specialist: Customer Service Monitoring Software, Customer Care and Billing, Customer Complaint Escalation, Customer Complaint Resolution ...More

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Salary estimation for Executive Response Specialist at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
51773
67582
58745

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
53564
70792
60838
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Executive Response Specialist in New York, NY. The base salary for Executive Response Specialist ranges from $51,773 to $67,582 with the average base salary of $58,745. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,564 to $70,792 with the average total cash compensation of $60,838.
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51773
67582

 

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Job Openings for Executive Response Specialist in New York, NY
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Patricia B. Prichep , Senior Vice President of Operations and Secretary
"CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation ... More
Fiscal Year Ended in 2018
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