How much does a Front Desk Clerk, Sr. make in Maryland? The average Front Desk Clerk, Sr. salary in Maryland is $41,322 as of February 26, 2024, but the range typically falls between $35,066 and $52,020. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Front Desk Clerk, Sr. Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Front Desk Clerk, Sr. Salary $29,370 MD February 26, 2024
25th Percentile Front Desk Clerk, Sr. Salary $35,066 MD February 26, 2024
50th Percentile Front Desk Clerk, Sr. Salary $41,322 MD February 26, 2024
75th Percentile Front Desk Clerk, Sr. Salary $52,020 MD February 26, 2024
90th Percentile Front Desk Clerk, Sr. Salary $61,760 MD February 26, 2024
25% $35,066 10% $29,370 90% $61,760 75% $52,020 $41,322 50%(Median) Didn’t find job title? Click
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What skills does a Front Desk Clerk, Sr. need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

3.

CornerStone: A relational database for MS-DOS released by Infocom, a company best known in the 1980s for developing interactive fiction video games. It is generally considered a key factor in Infocom's demise.

Customer Service 20.73%
Futures 1.81%
CornerStone 1.14%
Others 76.32%

Job Description for Front Desk Clerk, Sr.

Front Desk Clerk, Sr. interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Front Desk Clerk, Sr. in Maryland

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Location Avg. Salary Date Updated
Location Dundalk, MD Avg. Salary $41,199 Date Updated February 26, 2024
Location Abell, MD Avg. Salary $44,414 Date Updated February 26, 2024
Location Aberdeen, MD Avg. Salary $40,456 Date Updated February 26, 2024
Location Aberdeen Proving Ground, MD Avg. Salary $40,683 Date Updated February 26, 2024
Location Abingdon, MD Avg. Salary $40,455 Date Updated February 26, 2024
Location Accident, MD Avg. Salary $36,775 Date Updated February 26, 2024
Location Accokeek, MD Avg. Salary $44,534 Date Updated February 26, 2024
Location Adamstown, MD Avg. Salary $43,560 Date Updated February 26, 2024
Location Allen, MD Avg. Salary $42,606 Date Updated February 26, 2024
Location Andrews Air Force Base, MD Avg. Salary $44,600 Date Updated February 26, 2024

Career Path for Front Desk Clerk, Sr.

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Front Desk Clerk, Sr., the upper level is Front Desk Supervisor and then progresses to Front Desk Manager.

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Front Desk Clerk, Sr. Salary in Maryland
Front Desk Clerk, Sr. Salary Graph, Regional Distribution and Summary