How much does a Front Desk Manager make in New Jersey? The average Front Desk Manager salary in New Jersey is $59,495 as of February 26, 2024, but the range typically falls between $51,356 and $68,698. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Front Desk Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Front Desk Manager Salary $43,946 NJ February 26, 2024
25th Percentile Front Desk Manager Salary $51,356 NJ February 26, 2024
50th Percentile Front Desk Manager Salary $59,495 NJ February 26, 2024
75th Percentile Front Desk Manager Salary $68,698 NJ February 26, 2024
90th Percentile Front Desk Manager Salary $77,076 NJ February 26, 2024
25% $51,356 10% $43,946 90% $77,076 75% $68,698 $59,495 50%(Median) Didn’t find job title? Click
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Hotel Front Desk Clerk

La Quinta Inn & Suites Anchorage - Anchorage, AK

Hotel Front Desk Attendant

Best Western Columbia River - Astoria, OR

Hotel Front Desk Agent

HOMECOURT HOSPITALITY MANAGEMENT INC - Charleston, SC

Front Desk Agent

The Culver Hotel - Culver City, CA

What skills does a Front Desk Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

front office operations: The primary functions of the front office include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, and more

3.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

Customer Service 6.28%
front office operations 1.49%
Microsoft Office 0.9%
Others 91.33%

Job Description for Front Desk Manager

Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Front Desk Manager in New Jersey

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $61,176 Date Updated February 26, 2024
Location Bergenfield, NJ Avg. Salary $62,257 Date Updated February 26, 2024
Location Bloomfield, NJ Avg. Salary $62,311 Date Updated February 26, 2024
Location East Brunswick, NJ Avg. Salary $61,100 Date Updated February 26, 2024
Location Hoboken, NJ Avg. Salary $63,500 Date Updated February 26, 2024
Location Irvington, NJ Avg. Salary $61,176 Date Updated February 26, 2024
Location Lakewood, NJ Avg. Salary $60,306 Date Updated February 26, 2024
Location Middlesex, NJ Avg. Salary $60,635 Date Updated February 26, 2024
Location Passaic, NJ Avg. Salary $62,311 Date Updated February 26, 2024
Location Union, NJ Avg. Salary $61,176 Date Updated February 26, 2024
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Front Desk Manager Salary in New Jersey
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