How much does a Guest Services Manager make in Brockton, MA? The average Guest Services Manager salary in Brockton, MA is $41,411 as of June 28, 2020, but the range typically falls between $31,986 and $50,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Guest Services Manager is responsible for managing guest and front office operations. Assists with check-in, check-out, responds to guest requests and complaints. Being a Guest Services Manager oversees lobby operations and hotel amenities, such as concierge and valet services, pool or spa operations. Provides assistance to guests as needed. Additionally, Guest Services Manager monitors staff scheduling and shifts. Oversees departments cooperation. May require an associate degree or its equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description
Zoe's Kitchen, Inc., through its subsidiaries, develops and operates a chain of fast-casual restaurants. It operates a range of restaurant formats, including in-line, end-cap, and free-standing restaurants. As of February 22, 2018, the company operated owned and franchised 249 restaurants in 20 states of the United Sta... More
ZOE'S KITCHEN INC
Fiscal Year Ended in 2017
What does a Guest Services Manager do?
Guest Services Manager in Akron, OH
Works closely with the sales team and capitalizes on all revenue opportunities.
December 25, 2019
Set goals and holds team members.
March 06, 2020
Demonstrates a high level of integrity, takes ownership of personal and team actions.
According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Guest Services Manager in Brockton, MA. The base salary for Guest Services Manager ranges from $31,986 to $50,700 with the average base salary of $41,411. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $34,431 to $54,473 with the average total cash compensation of $44,458.