How much does a Help Desk Manager make in Gadsden, AL? The average Help Desk Manager salary in Gadsden, AL is $97,217 as of April 26, 2022, but the range typically falls between $85,108 and $110,944. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Help Desk Manager manages the staff and operations of a technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager implements and utilizes help desk systems and tools to identify, document, track and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager develops and optimizes processes to achieve service level requirements and performance goals. May act as the escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2022 Salary.com)... View full job description
Verisk Analytics, Inc. provides data analytics solutions in the United States and internationally. It provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, natural resources intelligence, economic forecasting, and various other fields. T... More
VERISK ANALYTICS INC
Fiscal Year Ended in 2020
What does a Help Desk Manager do?
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Help desk support job description pictures, typically work with automated help desk support in this set enduser or software programs used to cancel job.
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Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northeast of Birmingham and 90 miles (140 km) southwest of Chattanooga, Tennessee. It is the primary city of the Gadsden Metropolitan Statistical Area, which has a population of 103,931. As of the 2010 census, the population of the city was 36,856, with an estimated population of 35,837 in 2016. Gadsden and Rome, Georgia, are the largest cities in the triangular area now defined by the interstate highways between Atlanta, Birmingham, and Chattanooga.
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Manager in Gadsden, AL. The base salary for Help Desk Manager ranges from $85,108 to $110,944 with the average base salary of $97,217. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $88,419 to $118,610 with the average total cash compensation of $102,213.