How much does a Help Desk Manager make in Georgiana, AL? The average Help Desk Manager salary in Georgiana, AL is $92,079 as of April 26, 2022, but the range typically falls between $80,609 and $105,080. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Help Desk Manager manages the staff and operations of a technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager implements and utilizes help desk systems and tools to identify, document, track and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager develops and optimizes processes to achieve service level requirements and performance goals. May act as the escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2022 Salary.com)... View full job description
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About Georgiana, Alabama Georgiana is a town in Butler County, Alabama, United States. As of the 2010 census, the population of the town was 1,738. Georgiana is located in sou....More
Georgiana, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Georgiana, Alabama
Help Desk Manager Salary in popular cities: Birmingham, Montgomery, Mobile
Skills associated with Help Desk Manager: Solution Management, Help Desk Management, End-User Training, Issue Resolution ...More
Salary estimation for Help Desk Manager at companies like : HCI GROUP INC, KINGSWAY FINANCIAL SVCS INC, Primerica, Inc.