How much does a Help Desk Supervisor I make in the United States? The average Help Desk Supervisor I salary in the United States is $71,504 as of May 28, 2020, but the range typically falls between $62,384 and $82,648. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $62,384 10% $54,081 90% $92,795 75% $82,648 $71,504 50%(Median)
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Job Description for Help Desk Supervisor I

Help Desk Supervisor I supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor I creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor I may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

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62384
82648
71504

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
63812
85232
73404
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Supervisor I in the United States. The base salary for Help Desk Supervisor I ranges from $62,384 to $82,648 with the average base salary of $71,504. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $63,812 to $85,232 with the average total cash compensation of $73,404.
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62384
82648

 

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Skills associated with Help Desk Supervisor I: Mobile Computing, Solution Delivery, Mobile Device Support, IT Help Desk Software ...More

Salary estimation for Help Desk Supervisor I at companies like : DYCOM INDUSTRIES INC, EMCOR Group, Inc., HORTON D R INC /DE/