How much does a Help Desk Supervisor I make in the United States? The average Help Desk Supervisor I salary in the United States is $73,006 as of May 27, 2021, but the range typically falls between $63,696 and $84,383. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $63,696 10% $55,220 90% $94,741 75% $84,383 $73,006 50%(Median)
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Check out Help Desk Supervisor jobs in Virginia

Help Desk Technician I

ValidaTek - 20598, VA

Tier I Help Desk Technician

KeenLogic - Alexandria, VA

Help Desk Support (Tier 1/2)

Node.Digital - Arlington, VA

Service Desk Analyst

DMI (Digital Management, LLC) - Arlington, VA

Job Description for Help Desk Supervisor I

Help Desk Supervisor I supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor I creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor I may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021 Salary.com)... View full job description

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Job Openings for Help Desk Supervisor I

Career Path for Help Desk Supervisor I

Those that have already made the climb...
Glyn A. Rodgers, President-Matrix PDM Engineering
Matrix Service Company provides engineering, fabrication, infrastructure, construction, and maintenance services primarily to the oil, gas, power, petrochemical, industrial, agricultural, and mining and minerals markets in the United States, Canada, and internationally. The company's Electrical Infrastructure segment o... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
63696
84383
73006

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
65150
87029
74950
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Supervisor I in the United States. The base salary for Help Desk Supervisor I ranges from $63,696 to $84,383 with the average base salary of $73,006. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $65,150 to $87,029 with the average total cash compensation of $74,950.
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63696
84383

 

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Skills associated with Help Desk Supervisor I: Technical Troubleshooting, Computer Troubleshooting, Solution Delivery, Operating System ...More

Salary estimation for Help Desk Supervisor I at companies like : D R HORTON INC, DYCOM INDUSTRIES INC, EMCOR Group, Inc.

Jobs with a similar salary range to Help Desk Supervisor I : Data Center Supervisor, Senior Research Scientist