How much does a Help Desk Supervisor I make in Brockton, MA? The average Help Desk Supervisor I salary in Brockton, MA is $77,572 as of June 28, 2020, but the range typically falls between $67,685 and $89,660. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Help Desk Supervisor I supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor I creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor I may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)... View full job description
Job Openings for Help Desk Supervisor I
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What does a Help Desk Supervisor I do?
Help Desk Supervisor I in Aberdeen, MD
Provide hardware and software support for each computer, printer and workstation utilizing both wired and wireless networks so that each device is fully functional to include all of the automated tools.
January 27, 2020
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the image team.
March 17, 2020
Help Desk Supervisor I in Adelphi, MD
Requires experience and understanding of MIS environment.
According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Supervisor I in Brockton, MA. The base salary for Help Desk Supervisor I ranges from $67,685 to $89,660 with the average base salary of $77,572. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,232 to $92,469 with the average total cash compensation of $79,641.