How much does a Help Desk Supervisor I make in Rhode Island? The average Help Desk Supervisor I salary in Rhode Island is $75,626 as of July 27, 2020, but the range typically falls between $65,982 and $87,410. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $65,982 10% $57,201 90% $98,139 75% $87,410 $75,626 50%(Median)
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Job Description for Help Desk Supervisor I

Help Desk Supervisor I supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor I creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor I may require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Help Desk Supervisor I in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $75,841 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $75,984 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $75,984 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $75,948 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $75,554 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $76,655 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $75,913 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $75,530 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $75,984 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $76,666 Date Updated July 27, 2020

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