How much does a Help Desk Supervisor II make in the United States? The average Help Desk Supervisor II salary in the United States is $94,840 as of May 27, 2021, but the range typically falls between $74,857 and $107,384. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $74,857 10% $56,664 90% $118,805 75% $107,384 $94,840 50%(Median)
Change Search Criteria
Check out Help Desk Supervisor jobs in the United States

IT Help Desk Analyst

Muckleshoot - Auburn, WA

Help Desk Supervisor

COSENTUS - Billings, MT

Supervisor IT Service Desk

Seagen - Bothell, WA

Senior Help Desk Analyst

Modis - Carson, CA

Job Description for Help Desk Supervisor II

Help Desk Supervisor II supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor II creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor II coordinates referrals to appropriate technical, professional or service personnel for follow-up. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Help Desk Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Help Desk Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2021 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Help Desk Supervisor II.

Job Openings for Help Desk Supervisor II

Career Path for Help Desk Supervisor II

Those that have already made the climb...
William A. Kelly, President, PFS Investments and Co-Head of Business Technology
Primerica, Inc., together with its subsidiaries, provides financial products to middle income households in the United States and Canada. The company operates in three segments: Term Life Insurance; Investment and Savings Products; and Corporate and Other Distributed Products. It underwrites individual term life insura... More
Fiscal Year Ended in 2019
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Help Desk Supervisor II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
74857
107384
94840

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
75684
111543
96888
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Supervisor II in the United States. The base salary for Help Desk Supervisor II ranges from $74,857 to $107,384 with the average base salary of $94,840. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $75,684 to $111,543 with the average total cash compensation of $96,888.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

74857
107384

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Help Desk Supervisor II: Mobile Device Support, General Office Software, Laptop Repair, IT Help Desk Software ...More

Recently searched related titles: Help Desk Lead

Salary estimation for Help Desk Supervisor II at companies like : HCI GROUP INC, PRIMERICA INC, Verisk Analytics, Inc.

Jobs with a similar salary range to Help Desk Supervisor II : Assistant Corporate Secretary, Lead PHP Developer, Senior Program Director