How much does a Help Desk Supervisor II make in Berkeley, CA? The average Help Desk Supervisor II salary in Berkeley, CA is $109,680 as of May 28, 2020, but the range typically falls between $86,579 and $124,212. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Help Desk Supervisor II supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor II creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor II coordinates referrals to appropriate technical, professional or service personnel for follow-up. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Help Desk Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Help Desk Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description
Primerica, Inc., together with its subsidiaries, provides financial products to middle income households in the United States and Canada. The company operates in three segments: Term Life Insurance; Investment and Savings Products; and Corporate and Other Distributed Products. It underwrites individual term life insura... More
Fiscal Year Ended in 2019
What does a Help Desk Supervisor II do?
Help Desk Supervisor II in Aberdeen, MD
Demonstrate leadership skills by taking on special projects.
November 10, 2019
Installs, troubleshoots, repairs, and instructs users in personal and network computers, as well as peripherals, such as printers, scanners, smart card readers, etc.
December 15, 2019
Install all computer hardware and software to ensure user is fully functional and operational without errors, and preserving userÆs data to be transferred to the new PC.
Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-century Irish bishop and philosopher George Berkeley. It borders the cities of Oakland and Emeryville to the south and the city of Albany and the unincorporated community of Kensington to the north. Its eastern border with Contra Costa County generally follows the ridge of the Berkeley Hills. The 2010 census recorded a population of 112,580.
Berkeley is home to the oldest campus in the University of California system, the University of California, B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Supervisor II in Berkeley, CA. The base salary for Help Desk Supervisor II ranges from $86,579 to $124,212 with the average base salary of $109,680. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $87,535 to $129,016 with the average total cash compensation of $112,054.