How much does a Help Desk Supervisor II make in Berkeley, CA? The average Help Desk Supervisor II salary in Berkeley, CA is $109,680 as of May 28, 2020, but the range typically falls between $86,579 and $124,212. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $86,579 10% $65,546 90% $137,443 75% $124,212 $109,680 50%(Median)
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Job Description for Help Desk Supervisor II

Help Desk Supervisor II supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor II creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor II coordinates referrals to appropriate technical, professional or service personnel for follow-up. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Help Desk Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Help Desk Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Help Desk Supervisor II in Berkeley, CA

Career Path for Help Desk Supervisor II

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William A. Kelly, President, PFS Investments and Co-Head of Business Technology
Primerica, Inc., together with its subsidiaries, provides financial products to middle income households in the United States and Canada. The company operates in three segments: Term Life Insurance; Investment and Savings Products; and Corporate and Other Distributed Products. It underwrites individual term life insura... More
Fiscal Year Ended in 2019
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Help Desk Supervisor II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
86579
124212
109680

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
87535
129016
112054
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Supervisor II in Berkeley, CA. The base salary for Help Desk Supervisor II ranges from $86,579 to $124,212 with the average base salary of $109,680. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $87,535 to $129,016 with the average total cash compensation of $112,054.
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86579
124212

 

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How much should you be paid?

About Berkeley, California    Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-cen....More

Berkeley, California  area prices were up 4.5% from a year ago    View the Cost of Living in Berkeley, California

Help Desk Supervisor II Salary in popular cities: Los AngelesSan DiegoSan Jose

Skills associated with Help Desk Supervisor II: Help Desk Management, Laptop Repair, IT Help Desk Software, Mobile Device Support ...More

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Salary estimation for Help Desk Supervisor II at companies like : HCI Group, Inc., Primerica, Inc., Verisk Analytics, Inc.