How much does a Help Desk Supervisor II make in Rhode Island? The average Help Desk Supervisor II salary in Rhode Island is $97,905 as of July 27, 2020, but the range typically falls between $77,288 and $110,880. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $77,288 10% $58,517 90% $122,692 75% $110,880 $97,905 50%(Median)
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Job Description for Help Desk Supervisor II

Help Desk Supervisor II supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Being a Help Desk Supervisor II creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Additionally, Help Desk Supervisor II coordinates referrals to appropriate technical, professional or service personnel for follow-up. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Help Desk Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Help Desk Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Help Desk Supervisor II in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $98,184 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $98,370 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $98,370 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $98,322 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $97,812 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $99,238 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $98,277 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $97,782 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $98,370 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $99,252 Date Updated July 27, 2020

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