How much does a Help Desk Support Assistant make in the United States? The average Help Desk Support Assistant salary in the United States is $44,867 as of May 28, 2020, but the range typically falls between $40,077 and $50,271. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Help Desk Support Assistant provides support to end users for basic computer, application, system, device, access and hardware issues. Identifies, researches and resolves routine technical problems of low complexity. Being a Help Desk Support Assistant responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support Assistant may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate degree or its equivalent. Typically reports to a supervisor. The Help Desk Support Assistant possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)... View full job description
Quorum Health Corporation, together with its subsidiaries, provides hospital and outpatient healthcare services in the United States. Its hospital and outpatient healthcare services include general and acute care, emergency room, general and specialty surgery, critical care, internal medicine, diagnostic, obstetric, ps... More
Quorum Health Corp
Fiscal Year Ended in 2018
What does a Help Desk Support Assistant do?
Help Desk Support Assistant in Arlington Heights, IL
Installing and upgrading various types of equipment software.
February 22, 2020
Assisting the Technology Systems Supervisor in troubleshooting, maintaining hardware and software inventory, and related tasks.
February 25, 2020
Assisting students and staff with hardware and/or software.
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Support Assistant in the United States. The base salary for Help Desk Support Assistant ranges from $40,077 to $50,271 with the average base salary of $44,867. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,720 to $51,430 with the average total cash compensation of $45,666.