How much does a Help Desk Support Assistant make in Rhode Island? The average Help Desk Support Assistant salary in Rhode Island is $47,461 as of July 27, 2020, but the range typically falls between $42,394 and $53,177. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $42,394 10% $37,781 90% $58,381 75% $53,177 $47,461 50%(Median)
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Job Description for Help Desk Support Assistant

Help Desk Support Assistant provides support to end users for basic computer, application, system, device, access and hardware issues. Identifies, researches and resolves routine technical problems of low complexity. Being a Help Desk Support Assistant responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support Assistant may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate degree or its equivalent. Typically reports to a supervisor. The Help Desk Support Assistant possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Help Desk Support Assistant in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $47,596 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $47,686 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $47,686 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $47,663 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $47,416 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $48,107 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $47,641 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $47,401 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $47,686 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $48,114 Date Updated July 27, 2020

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