Help Desk Support Salary in District of Columbia

How much does a Help Desk Support make in District of Columbia? The average Help Desk Support salary in District of Columbia is $58,210 as of January 20, 2020, but the range typically falls between $52,006 and $65,858. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $52,006 10% $46,357 90% $72,822 75% $65,858 $58,210 50%(Median)
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Job Description

Help Desk Support provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Being a Help Desk Support responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support may coordinate with other teams or departments to resolve user problems. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2020

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $57,917 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $57,917 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $57,917 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $57,917 Date Updated January 20, 2020
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