How much does a Help Desk Support make in Prince Edward Island? Prince Edward IslandHelp Desk Support salaries vary greatly from town to town. See below for Help Desk Support salaries, bonus and benefits information for 1 city in the Prince Edward Island area.
Provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user problems. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 1-3 years of related experience.