Help Desk Support, Sr. Salary in Miami, Florida

How much does a Help Desk Support, Sr. make in Miami, FL? The average Help Desk Support, Sr. salary in Miami, FL is $59,939 as of August 27, 2019, but the range typically falls between $53,293 and $67,704. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Miami, Florida    Miami, officially the City of Miami, is the cultural, economic and financial center of South Florida. Miami is the seat of Miami-Dade County, the most....More

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Skills Associated with Help Desk Support, Sr.: Solution Management, Mobile Device Support, IT Help Desk Software, Technical Troubleshooting ...More

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Recently searched related titles: Computer Network Support Specialists, Help Desk Engineer

Recently searched companies with related titles : Amazon.com IT Support Technician

Salary estimation for Help Desk Support, Sr. at companies like : HCI GROUP INC, PRIMERICA INC, VERISK ANALYTICS INC

Jobs with a similar salary range to Help Desk Support, Sr. : Support Desk Technician, IT Senior Support

Job Description

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Help Desk Support, Sr..

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Understand the total compensation opportunity for a Help Desk Support, Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
53293
67704
59939

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
54226
69076
60929
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Support, Sr. in Miami, FL. The base salary for Help Desk Support, Sr. ranges from $53,293 to $67,704 with the average base salary of $59,939. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $54,226 to $69,076 with the average total cash compensation of $60,929.
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53293
67704

 

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Job Openings for Help Desk Support, Sr. in Miami, FL

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